SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Foxberr Custom Designs' Shipping Policy section. Here, we aim to provide you with clear and concise information about our shipping methods, packaging, and costs. We believe in transparency and want to ensure that you can shop with confidence knowing the details of our shipping process. Shipping is priced based on the items weight and dimensions. There are no refunds for ground and priority mail. Except for express mail, this is handled with the carrier and customer. Usps is our carrier to deliver our items. If you have any questions on shipping don’t hesite to send us a message.
RETURN & EXCHANGE POLICY
At Foxberr Custom Designs, we want you to be completely satisfied with your purchase. Our return policy is designed to be straightforward and customer-friendly. There are no returns or exchanges on a personalized item, except if the item is damage or has a customization error.
For more details on our return and exchange process, please contact our dedicated customer support team.